Legal

Cookie Policy

What cookies we use and how you can change your choices.

Last updated: 16 September 2026

We've written this in plain English so it's easy to follow. If anything is unclear, or you'd like a copy, contact us at contact@ngc-hybrid.co.uk and we'll be happy to help.

About this policy

This policy explains what our website (ngc-hybridev.co.uk) stores on your device and why. It is written under the Privacy and Electronic Communications Regulations 2003 (PECR) and UK GDPR. Our Privacy Policy explains how we handle personal data more generally.

The short version

We use no advertising, tracking or analytics cookies. The site stores a handful of small items on your own device purely so that it works. None of them identify you personally or follow you to other websites.

What we store

ngc.cookie-consent: Local storage · Remembers whether you've dismissed the cookie notice so we don't show it again · Until you clear site data · No — remembering your choice is itself necessary

ngc-cart-v1: Local storage · Remembers items in your parts basket between pages · Until you clear site data · No — strictly necessary for the shop to work

ngc-recover: Local storage · A small counter that lets the site repair itself if an update fails to load · Until you clear site data · No — strictly necessary

sb-…-auth-token: Local storage · Staff only. Keeps a signed-in staff member logged in to the admin area · Session / until sign-out · No — strictly necessary; customers never receive this

Service worker cache: Browser cache · Stores page assets so the site loads quickly and works offline · Managed by your browser · No — strictly necessary

We do not set any cookie that tracks you across sites, builds a profile, or serves advertising.

Third parties

Google Maps link — our "find us" link opens Google Maps in a new tab. Nothing from Google is loaded on our pages.

Review requests — if we text or email you a review link after a job, following it takes you to Google, which operates under its own cookie policy.

Embedded content — we do not currently embed videos, maps or social-media widgets on the site. If we add any in future, they will only load after you consent.

If we introduce analytics in future

We would first update this policy and the consent notice. Analytics would only run after you choose Accept; choosing Reject keeps the site fully functional with essential storage only. You could change your mind at any time using the "Cookie preferences" link in the footer.

Managing storage yourself

Every browser lets you view, block or delete cookies and site data (usually under Settings → Privacy). Clearing site data for ngc-hybridev.co.uk will empty your basket and re-show the cookie notice; nothing else is affected.

Contact

Questions about this policy: contact@ngc-hybrid.co.uk · 01473 561230.

Change your cookie choices

Clear your saved choice and the cookie banner will appear again so you can accept or reject afresh.